We had the good fortune of connecting with Annie Quach and we’ve shared our conversation below.
Hi Annie, is there something that you feel is most responsible for your success?
The most important factor behind my personal success is the support of my husband. He understands that work never stops for a small business owner. We may be in the middle of dinner and I will have to stop to take an appointment or stay late into the evening to help a family in need. His support is unwavering and keeps me motivated to continue to work hard to make the business thrive. I can proudly say Aspire Eye Care’s success is related to my compassion as a doctor for my patients. Growing up with very little, I understand that oftentimes seeking care can be expensive or impersonal. I make it a mission to take the time to ensure every patient feels welcomed, comfortable, and well taken care of. I treat each patient like family and provide the most comprehensive quality eye care so my patients will never feel like just a number. This has led to a lot of word of mouth referrals and a steady influx of patients to keep us successful.
What should our readers know about your business?
Aspire Eye Care is an optometry office run by Dr. Annie Quach where we provide affordable quality comprehensive eye examinations. I am excited to go to work each day knowing that I will help a child see for the first time, catch a vision threating condition, or just listen to some patients who need some social interaction during this difficult time. I am proud that I am able to provide for my patients and have them remark that they just had the best examination in their lives, that I explained everything well to them, and that they hope I never leave because I now have a patient for life. Opening cold with no patient base was very daunting and initially discouraging on days where there was no revenue generated for the day. We overcame this challenge though by treating each patient like family and provided the most comprehensive quality care so our patients will never feel like a number. This has led to a lot of word of mouth referrals and a steady influx of patients to keep us successful after the initial hurdle. Over time I have learned that you just cannot satisfy everyone. I truly give my best and go out of my way to take care of my patients. The patient will always be my number one priority but I have learned that a missed call may happen, a schedule conflict may arise, or an unexpected sickness may occur and those patients who value my care will understand. I think we all have a desire to be altruistic and thankfully I am able to make a career out of something that makes me so happy. As an eye doctor, I am able to help patients see better and keep their eyes healthy. Seeing is such a gift we often take for granted. Being able to translate this passion into a means to provide for my family makes me so thankful that so many trust me with their vision.
Any places to eat or things to do that you can share with our readers? If they have a friend visiting town, what are some spots they could take them to?
We love to eat! A lot of our activities would involve eating and then place to walk off all the calories so we could eat some more. A little itinerary with a weekend with us would probably look something like this: Day 1: Brunch and snacks at the Dallas Farmer’s Market followed by lunch at Wabi House for ramen. A bit of culture at the Dallas Museum of Art followed by a walk right across the street at Klyde Warren Park and the Nasher Sculpture center. We would finish off the night with some drinks and indulgent food at Meso Maya which is also a walkable distance away. Day 2: Breakfast at Snooze followed by a visit to Northpark Mall which is filled with beautiful art. Lunch at Pokeworks and then off to Central Market to pick up picnic food supplies (don’t forget the almond croissant!) to have at the Dallas Arboretum. Walk around White Rock Lake. Dinner at Yoshi Shabu Shabu which translates to “swish, swish” for an Asian hot pot experience. Day 3: Early morning hike at Arbor Hills Nature Preserve followed by drinks and a variety of foods at the Legacy Food Hall. More drinks at Union Bear Brewing Co followed by a gimmicky but fun conveyor belt sushi experience at Kura Sushi. A Dallas Summer Musicals show is always a great time if there is one playing. Honorable mentions: Mochi donuts at Fat Straws, Somi Somi for soft serve and taiyaki, popsicles at Paleteria La Super, dinner and drinks at Bankhead Brewing Co, Hoblitzelle Park, eclectic show at Pocket Sandwhich Theater, Don Don Poke for poke bowls, Maria’s Bakery for eggtarts
Who else deserves some credit and recognition?
I dedicate my shoutout to my husband Don Nguyen. He works fulltime but is always willing to help provide business ideas, IT help, or emotional support to this oftentimes tired business owner. I hope that my small business becomes successful enough that he can finally pursue his own dreams. Honorable mention goes to my parents who were my first patients, fed us on late evenings, and literally put a roof over our heads while we moved to a new city to open Aspire Eye Care.