We had the good fortune of connecting with Sherry Redwine and we’ve shared our conversation below.
Hi Sherry, do you have some perspective or insight you can share with us on the question of when someone should give up versus when they should keep going?
This question is poignant now more than ever. At the time of me writing this, we have endeavored a month of living life with COVID-19. Every day brings with it a whole new set of problems and concerns. Decisions have to be made swiftly. Emotions have run the gambit. And, with the future uncertain, it has been hard to plan too far ahead. Several times, I’ve wanted to give up but I have learned to just take a deep breath and march on. As a small business owner, you are also a leader for your staff and an example for your customers. The love our community has shown us has been great encouragement as well. You must always keep going and find the light in yourself even in dark times.
Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
My husband, my parents, and I started Odyssey Pets in 2006. We strive to provide our community with knowledge and healthy options for their pets. We began providing grooming services but over the years have added boarding and daycare as well. We are also experts in aquariums and tropical fish. We offer freshwater and saltwater fish & coral as well as custom aquarium design and installation. Along our journey there have been many obstacles including increased online competition and more recently, a chain pet store moving in right across the street from us. We have succeeded by providing top-notch customer service, advice, and superior quality products. Among the many awards we have won, the Pet Business Magazine 2015 Retailer Excellence Award for Best Single Store Retailer was significant. It is great to be recognized by other pet industry leaders. Ultimately, we are a small fish in a big sea but our impact on the community leaves big waves. We love to serve our customers and plan on doing so many years to come.
If you had a friend visiting you, what are some of the local spots you’d want to take them around to?
I’m a foodie and absolutely love Kalachandji’s. Located inside a historic Krishna temple, it’s the longest running vegetarian restaurant in Dallas. You’re transported back in time. I would also go to North Oak Cliff to check out the hipster vibe. Essentially, it’s Dallas’ Portland. I love vintage shopping and great design, so I would hit up the Design District. Of course, there’s the usual suspects like the Perot Museum and the Dallas Museum of Art.
Who else deserves some credit and recognition?
I joined a mentorship group called Pet Boss Nation about 6 months ago and it has turned my attitude about my business around and kept me motivated. My business as well as my self-esteem have greatly benefited from this group. I encourage any small business owner to find a group in your industry that offers support. I never realized how much I needed it until I got it!