We had the good fortune of connecting with Marianne Ganow and we’ve shared our conversation below.
Hi Marianne, what is the most important factor behind your success?
Quality of my product and customer service! If you read my reviews on Yelp I have over 65 5 star reviews you can see and over 30 you can’t. Almost every comment has stated my designs are fresh, long lasting and are simply…… beautiful. Besides delivering and designing a quality product I stand behind my work and go above and beyond to make sure my customers are completely satisfied even it means a delivery after store hours, or making sure the wedding is 100% perfect before I walk out of the door.
Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
I have been voted Plano Florist of the Year for 2015, 2016, 2017, 2018, and 2020. Voted Dallas A-List Runner Up for Wedding Florist Of 2017! What an honor to be nominated and selected even during this pandemic. Unfortunately COVID has taken its toll on my business. I have moved my shop to my home in McKinney recently; leasing a space has proven to be difficult with a lower sales volume. Having to close during a government mandate was disappointing to say the least and some of my colleagues have closed their shops permanently after many years in the business.
Any places to eat or things to do that you can share with our readers? If they have a friend visiting town, what are some spots they could take them to?
With the pandemic this is a difficult question.
Shoutout is all about shouting out others who you feel deserve additional recognition and exposure. Who would you like to shoutout?
I have an amazing support team! My assistant is my heart and soul of each and every wedding. Without Stacey L. McAdams I could not do what I do and walk away with feeling such pride and accomplishment. She cleans and preps the flowers, loads and unloads our van, delivers daily orders, arranges centerpieces, hangs drapery, hauls in equipment and gives it 100% plus so much more. She has been with me for several years and I could not do what I do without her.
Yelp: Marianne’s Custom Florals in McKinney, Tx.
Marianne’s Custom Florals