We had the good fortune of connecting with Sara Mahmood and we’ve shared our conversation below.

Hi Sara, is there something that you feel is most responsible for your success?
Recently, while I was doing a ride on my Peloton Bike, my instructor said something that really resonated with me. She said “consistency is my power.” It made me really reflect on how every single day my team and I show up with the same core mission in mind: to provide dentistry with integrity. We make the decision consistently to provide the highest quality care in an environment that’s supportive, kind, compassionate, and filled with love. When I came up with idea for brush365 so many years ago, there were good days and bad days. Encouraging days… and not so encouraging days. But consistency was my power. Showing up every day even when I didn’t want to was my power. Staying the course was my power.

Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
I built brush365 with the customer experience in mind. I observed a trend of lack of trust in dental providers and I tackled that head on by creating a tagline and absolute promise to provide “Dentistry with Integrity.” But that wasn’t far reaching enough. As I began practicing, I quickly realized that most people work traditional hours from 9am to 5pm Monday through Friday. Those people deserved the opportunity to receive high quality care at times that wouldn’t require them to take off of work, use a sick/PTO day, or have to pick their kids up early from school. That’s why all of my practices offer evening and weekend availability. The journey to this point has definitely not been easy. But it’s been rewarding. Rosa Parks once said, “I have learned over the years that when one’s mind is made up, this diminishes fear; knowing what must be done does away with fear.” I know what needs to be done to create and flourish my brand. So during hard times, being laser focused on the bigger vision helps me stay the course.

Any places to eat or things to do that you can share with our readers? If they have a friend visiting town, what are some spots they could take them to?
This is a great question! I spent so much of my adult life living and going to school in the heart of Deep Ellum. If you had asked me this question just a few years ago, my list would go on and on with restaurants and museums and cool exhibits in Dallas proper. But I’ve been spending the last several years living the burb life…and I gotta say that I really do love it! I live in Frisco which has some really cool spots like eight|11, The Star, the new Railway District, and a more recent addition that we really enjoy is III Forks! We’re also close enough to Plano and Mckinney to enjoy restaurants in Legacy West like True Food or North Italia and Historic Downtown Mckinney where our favorite place to eat is Rye. Literally everywhere we’ve gone out in recent months has taken COVID19 precautions seriously and we always feel safe!

Shoutout is all about shouting out others who you feel deserve additional recognition and exposure. Who would you like to shoutout?
For as far back as I can remember, I’ve had ambitions that made my own family wonder if I was borderline insane. But they supported me nonetheless. I’ve always wanted to do it all, be everything, lead, empower, grow, succeed. I’m grateful to have this platform to specifically thank the people who have allowed me to live such a fulfilled and ambitious life.

To Gursimran Gill (my husband/baby daddy): When I found you, I found the glaring missing puzzle piece that I needed to complete my life. You’re my everything. I couldn’t dream up a better husband. I’d find you and choose you in any lifetime. Thank you for always taking my dreams and making them your own. We are the best team.
To Khalid Mahmood (my dad): You are my biggest inspiration. My mentor. The person I will ALWAYS aspire to live up to. Thank you for creating this beautiful life for all of us. I love you more than you’ll ever know.
To Rukhsana Mahmood (my mom): Mom… you’ve always believed in me. You’re the reason all of your kids are a little bit crazy but in the best kind of way. You’re the world’s best grandmother to our kiddos. And you’re one of the most beautiful people I probably will ever meet. I love you!
To Assia Mahmood (my sister): “Some people care too much. I think it’s called love.” – Winnie The Pooh. Thank you for always caring too much. You’re the funniest person I’ve ever met and simultaneously a huge loser. Just kidding. But seriously. I love you.
To Shiraz Ali (my BIL): You’re hilarious and kind. Caring and so smart. I’m so happy that my sons get to look up to you. Thank you for always believing in me and cheering me on!
To Paramjit Gill (my mother-in-law): I’ve never met someone so nice in my whole life.. and I get to call you my mother-in-love! You love my babies like they’re your own. I’m so lucky to know and feel your love.
To Rachel Zimmerer (my best friend): When I met you almost 10 years ago, I knew that our friendship was one for the ages. You make me a better person and a better friend. You make me laugh until it hurts. You cheer me on. You inspire me. You’re the best kind of best friend. Thank you for being someone I can always be sure of.
To Terri Krauss (my mentor): You took me under your wing so many years ago and changed my life. You are the most badass dental executive I’ve ever met. You’re absolutely hilarious, so giving with your time and knowledge, and just an all around incredible human. Thank you for teaching me so much.
To Michelle Akins (the Director of Operations of brush365): We’ve only known each other a little over a year.. but it feels like you’ve been my confidante for a lifetime. Thank you for caring about brush365 as passionately as I do. Having you on the team is such a blessing. Having you as a friend is an even bigger one.
To Navjot Singh (My Real Estate Team Leader): I’ve learned so much in such a short amount of time from you. You’re so humble and kind and such a gifted Realtor. I’m grateful for your mentorship and friendship. Thank you for taking me under your wing and believing in me!
To Texas A&M University College of Dentistry: Thank you for accepting me into your institution. The four years I spent in your walls were the most challenging and transformative years of my life. Thank you for choosing me. Being a dentist brings me so much joy and I’m forever grateful that your admissions committee took a chance on me.
To The Naveen Jindal School of Management: The year I spent at your institution to receive my Masters in Healthcare Management was pivotal in shaping the platform for my business. My time in Dr. Britt Berrett’s class is what taught me the power of an engaged team and how “Patients Come Second” – a mantra I’ve incorporated into the fabric of my business. Thank you.
It’s so hard to condense my “shoutouts” to just this small excerpt. I’m so incredibly grateful for every family member, every friendship, every course, every book, every place I’ve visited…. I’m grateful for all of it. It’s shaped me into who I am and what I’m creating with my business. Thank you.

Website: www.brush365dental.com
Instagram: brush365dental
Linkedin: sarakmdds
Facebook: brush365dental
Youtube: hello@brush365dental.com

Image Credits
2. (Office lobby shot of Hurst Location) Steve Crane Photography 1, 3, 4 (My headshot, office shots of Frisco Location) SBT Media 5. (family photo) Rebecca Rice Photography

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