We had the good fortune of connecting with Marko Buenrostro and we’ve shared our conversation below.
Hi Marko, what is the most important factor behind your success?
My success ultimately boils down to three factors. 1. Passion: The unrelenting commitment I have for my industry and my business is unprecedented, and fuels me to put in the time and effort that successful endeavours require. 2. Quality: I refuse to settle for anything but the best, and infuse this standard and attention to detail into every aspect of my business. Customers know what they are hiring when they book my team – a group of individuals that are willing to go the extra mile to exceed client expectations. 3. Innovation: To be great, I’ve had to learn how to adapt, flex, and pivot to meet the demands of my market. That means that education has been a top priority here at MBP PB; we refuse to be complacent or let the business grow stagnant. With our eyes always on the horizon, we can ensure that we are constantly providing cutting edge technology and experiences to our clients.
What should our readers know about your business?
My business, and my story, is one that I am tremendously proud of. As the son of incredibly hard-working parents, I never doubted my own work ethic, but struggled to find the right outlet for that ambition. When MBP PB was born six years ago, I built it entirely from the ground up, ingratiating myself into understanding every facet of the business, from marketing to technology to customer service. Although it was an overwhelming task, I can’t imagine where my business would be today without those years pouring over every nook and cranny of it.
Since then, we have continued to thrive. It wasn’t chance or luck or great intentions – it was that we showed up, event after event, and refused to let our clients down. It was the years of following up and following through that earned us the reputation we have today – dozens of five star reviews across Yelp, Google, Wedding Wire, and the Knot, and awards both on a local and national level.
Like the rest of the world, 2020 hit us hard. COVID wiped every event from our fully-booked calendars and forced us to pause and look at the bigger picture. Will photo booths still be a meaningful experience, post-COVID? Is there still room for us, even in the middle of it? The answer, undoubtedly, was yes. We knew that people were desperate to celebrate the good and the beautiful (especially in the midst of the year we all experienced). So we put our heads down and resolved to make the most of our “downtime” – to think through our processes and our products in order to adapt them for the pandemic era. We refined our technology to incorporate hands-free and virtual options, allowing us to reach guests that may have otherwise never utilized our services. Now, coming out on the other side of this, we could not be in better shape to serve our local community.
If you had a friend visiting you, what are some of the local spots you’d want to take them around to?
At the top of my list, I would make sure to hit as many Mexican restaurants as I could – especially Mi Tierra Cafe, Paloma Blanca, and Sabor. Of course, no visit to San Antonio is complete without stopping by the River Walk or the Alamo (calling all history buffs!) For those more athletically inclined, taking in a San Antonio Spurs game can’t be beat. Some less-touristy options? Checking out the San Antonio Mural Ride (no shortage of trendy shots for the ‘gram) or floating the river in New Braunfels (take your pick – tubes or boards?) Finally, I’d finish it up at The Moon’s Daughters (located at the Thompson Hotel) for drinks with a view!
Who else deserves some credit and recognition?
This has to be one of my favorite questions to answer! Throughout my career, I have seen time and again the immeasurable value that a strong network offers. Attending Photo Booth Expos and Conferences, both as a guest and as a speaker, has offered abundant opportunities to connect with my peers and learn from other industry leaders. Forging these pivotal friendships – here’s looking at you, Catalina Bloch, Trish LeeMarasigan, Laura Vance and Chantelle Marion from Canada , Tri Trinh from DC, Jan Paredes from San Francisco and Sean Ngo from Nebraska to mention some – has not only helped me to grow professionally, but feel confident and capable as a small business owner. From swapping cringe-worthy lessons to discussing the biggest game-changers in technology, we all support one another in becoming the premier photo booth company in our region.
Jersson Luna Photography