We had the good fortune of connecting with Marina Lakhmanchuk and we’ve shared our conversation below.
Hi Marina, can you tell us about what you are most excited or proud of in terms of the business you’ve built?
Staffing companies often unfairly get a reputation for turning staff quickly, causing a lot of burnout and inefficiency. Since my first day in the industry, I have imagined creating a company where all of the staff was invested in relationships and trust and accountability were the part of the core values. In order to create such an environment, I make sure to set realistic expectations, but more importantly, to find out what my employees are looking for in this particular job and their overall career. For some, it may be work-life balance, for others, rapid career advancement. With more than 10 years of experience, I’ve learned that when you invest time up front, employees are more dedicated and invested. I’m proud of the company I’ve built because we are more than just a business – we are like a family.
Alright, so for those in our community who might not be familiar with your business, can you tell us more?
Ultra Therapy Solutions is a therapy staffing agency for North Texas. We have more than 150 staff that work from Sherman to Waco and from the Louisiana line to Abilene. We staff physical therapists,occupational therapists, speech therapists and social workers for home health agencies in Texas. We are a specialty agency that focuses on wound care, lymphedema, big and loud, and orthopaedic and neurological diagnoses. I am proud of the strong reputation we have solidified in the medical community for exceptional work. Nothing brings me more joy than healing our patients. Our physician following continues to grow, allowing us to return referrals back to our agencies, which distinguishes from other agencies in the area and is changing the expectations between staffing agencies and their clientele The greatest lesson I have learned is if you invest in your staff, they will invest in you, which creates a very positive experience for our clients, who recognize our commitment, compassion and ethics. I’m proud of the reputation Ultra Therapy Solutions has built.
Any great local spots you’d like to shoutout?
Exploring the outdoors is great for my soul. I try to avoid major gathering areas throughout the city when I need to truly clear my head. One of my favorite hidden gems is a Lakeside park in Highland Park. The beautiful landscape is gorgeous and serene, and the waterlilies are plucked out of a Monet. Grab a blanket and book, and you can get lost there for hours
The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
And speaking of family, I would not be where I am today without the support, mentorship, dedication, love and encouragement I’ve received from family, friends and my colleagues. To my family — As adult immigrants, you had to learn a new language, acquire new job skills and acclimate to a new country and way of life. And as your children, it wasn’t always easy. We dedicated ourselves to education and building professional careers to be able to provide a better lifestyle for our families in return. Knowing you have no one to depend on but yourself builds strong character and personality. You raised me to never back down and take the world by storm, and I’m grateful for that advice. To my friends, you aren’t the family I was born into, but you are the family I choose. There is never any competition. I know as soon as I share great news or accomplishments, you are there to celebrate me and my hard work. And during difficult moments, you gather around me in support, sometimes with margaritas and mimosas, but always there nonetheless. Each of you understands and empowers me, and I am forever grateful to have such amazing people in my life. A special thanks to my staff members: Misty, you have been my saving grace! Your work ethic and dedication to your job and all of our staff helped me build the business I have always imagined. Your spirit brightens our days and your leadership has allowed me time to expand our business model so we can keep growing. I thank you from the bottom of my heart. And to all of the employees, thank you for your dedication, hard work, positive spirit and commitment to making our office a family rather than strangers working together. With Covid-19, each of you has risen to the occasion. You make me so proud to stand alongside you and face this pandemic with empathy, grace and courage to treat patients. My promise to you is this: I will take care of you and your families as you have taken care of the Ultra Therapy Solutions family! Thank you for fighting this battle together. You are HEROS!
Ashleigh Orchid photography
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