We asked some brilliant folks from the community to tell us about the most important lesson their business or career has taught them. We’ve shared some of those responses below.

Paris Heart | Musician, Entrepreneur

One thing I’ve learned along the way is that people will always try to steer you in their direction—especially when you’re just starting out. Breaking into any field is tough, and if you’re not careful, others will try to take advantage of your inexperience—whether that’s taking your ideas, telling you how to run your business, or even offering buyouts when you’re still figuring things out. But here’s the thing: there are no shortcuts. It’s hard, and there are times when you’ll doubt yourself, like when I was broke and sleeping in my car. But looking back, I’m grateful I didn’t take those early offers, because now I’m in a position where I get to decide what I do, when I do it, and how I do it, without anyone telling me otherwise. Read more>> 

Faith Winston | Creative Director and Designer

Business has taught me the importance of humility and the value of patience. Growth takes time, and nothing worth building happens overnight. The key is to trust the process and remain persistent, even when the path feels uncertain. Read more>>

Kristina Bynum | Owner & Cosmetologist at Salon Le Volume

I’ve repeatedly been reminded that the beauty business is a people business – while we all rightfully spend a lot of time and effort on techniques and trends, the foundation and roots always strongly rely on building trust and relationships. It can be a juggling act sometimes keeping a keen focus on achieving the exact look and result a guest is wanting while also making sure to be present, emotionally available, and participate in building a genuine connection. It’s a privilege and a real opportunity to connect as guests often open up and share stories about their kids, vacations, personal experiences, hopes, tragedies and dreams — but if you’re not taking some time and energy to actively listen then you may really miss the mark on the personal connection that is such an important and integral part of the business and the job satisfaction. The human connection is what makes being in this industry rewarding and uplifting for the stylist and the guest. Read more>>