We had the good fortune of connecting with Jenn Worley and we’ve shared our conversation below.
Hi Jenn, is there something that you feel is most responsible for your success?
Having launched the first single service facial concept in 2013, we’ve invested a lot of energy in developing our brand mission and building an out-of-this-world team. We knew that the single most important thing needed to build a strong brand and differentiate us from the traditional models was to have a unique concept and a strong brand voice. Our initial concept and mission are still the pillars of our business today (8 years later!).
We’re an open haus: open doors, open concept, open minds. We’re approachable: both in our design and in our pricing. By eliminating the unnecessary bells & whistles in a traditional spa setting we are able to offer the highest quality services, premium grade products, superb estheticians (esthies) and cutting-edge technology, at a price point that allows people to care for their skin on the regular. We’re “for the people”. On any given day you may see a busy exec next to a rock-n-roll legend with his teen daughter, across from a mom of three savoring some self-care, all without losing momentum in their day.
Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
The entrepreneurial road is never smooth or straight but that’s what makes it interesting! Inventing a new concept, disrupting an industry, pushing into unchartered territory- all hard! If you allow the nay-sayers, the odds, the critics and the unknown stop you from something, you’ll never know what would’ve grown from an idea. The key is to surround yourself with supportive, positive people, to know your own weaknesses and partner with people who fill those gaps. This has been the key to our growth and tackling all the issues that emerge along the way.
The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
My co-founders are incredible, high-achieving brilliant women that inspire and care for both what they do professionally and for their awesome families. (We have 14 kids between us!) The newer members of our Face Haus partnership team are equally incredible, fantastic people who bring a wealth of experience and wisdom to this growth process. The key is collaborative, open-mindedness, honesty and respect for each other.
And most importantly, Face Haus would be nothing without the talent, motivation and care from our frontline team. Our esthies and guest service associates are the foundation of all that Face Haus is- they deserve the credit!
Other: Tiktok: @facehaus