We had the good fortune of connecting with Rhys & Lauren Remar and we’ve shared our conversation below.

Hi Rhys & Lauren, how did you come up with the idea for your business?
Both Lauren & Rhys have shared a love for coffee for years, but it’s more than just a drink for us. It’s an excuse to sit down and have a conversation with someone. It’s a chance to take a break for a few minutes and remember to reset.

Lauren has fond memories of being a young girl sitting at a table with a tiny teacup with her Mom & Aunt as they talked about life, their struggles, their victories, etc. She doesn’t remember most of the conversations they had, but she loved that she got to sit there and be apart of them.

For Rhys, his very first job was in a coffeeshop. He loved being able to engage with customers over lattes and americanos, hearing their stories, talking about their jobs, or offering advice amongst friends regarding tough situations.

However, we wanted to take it a step further than just a coffeeshop – we thought if we started at the beginning, the roasting, we could engage with our customers a step further. We could be the bridge between the famers and the workers who harvest the beans and the customers who enjoy the finale of the process. It’s all about the journey for us, and we want to be apart of it from beginning to end. Eventually we want to have personal relationships with the farmers and be able to visit and personally invest in their dreams. After all, we can’t have ours without helping them with theirs

Alright, so for those in our community who might not be familiar with your business, can you tell us more?
One of the things that separates us from our competitors is we offer what we call “sample bags”. Everybody loves samples because it’s a smaller version of an item you can try out and see how you like it. You don’t often see “sample” sizes for coffee. Most of the time the smallest bag you’ll find is 8oz, and typically that’s reserved for small batches for prized beans – like a geisha or sometimes a peaberry depending on the rarity.

All of our offerings come in sample bags, because we want people to like what they try. Nobody likes to waste money – especially right now. We offer the sample bags at a lower, more convenient price (typically $5-$6 for 6oz.) than what others cost. A lot of third wave shops/roasters offer 12oz bags for anywhere from $12-$26. That’s more than $1 per ounce! We don’t want to hurt the farmers by gouging our prices so low they lose a profit -or that we would either – but we believe craft coffee should be more easily accessible to everyone who’s interested. That’s one of the reasons we call ourselves “Jackpot Roasters”, we want everyone to feel like they’re winning on some level or another when they try our brand. It’s been a hard road for us, but we finally started to gain some more traction and followers through word of mouth. That seems to be the best marketing strategy for us, which is great because we want honest feedback. We want to know if our customers like our product – that’s one of the main ways to know if you’re growing as a company.

A hard lesson we’ve learned is to know what we are worth. Part of the challenge at wanting to offer craft coffee at convenient prices, without cutting corners, is knowing what we are worth as a company, as the owners, and as the employees. It’s hard to judge your worth based on knowledge or even years of experience because that’s such a broad spectrum. One person can have one year’s experience with the best of the best and considerably be worth “more” than someone who worked for five years at a local shop with the bare minimum. It’s a fine balance with a thin line, but we find the more we get in the game, the better equipped we are to stand firm on our beliefs and prices.

We are especially excited for the coming year as we have seen an increase in attraction regarding Jackpot Roasters. More people have started to hear about us, so more orders are coming our way. We have a good feeling this year will be one of exponential growth, so we want to prepare as best we can.

The story we want to carry past our name is a legacy of community, encouragement, and hope. We both have our struggles with mental illness, and have family histories of it, so we want to use coffee to reach that community. Coffee is such a simple, easy gateway to open the door for someone to be honest about how they’re doing. We want to know how our customers are genuinely handling things. We’re not counselors by any means, but we are really good listeners.

Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
Ooh, this is a fun one! We are located out in Arlington, Texas, so naturally we have three main attractions that are sure to capture somebody’s attention: AT & T stadium home to the Dallas Cowboys, the Texas Rangers, and Six Flags: Flying Over Texas — all of which are 7 minutes within each other.

Of course, if you’re not into sports or insane roller coasters, we are also right in the middle between Fort Worth & Dallas. Both of which seem to be opposites of each other.

Dallas is great for a more upscale night on the town vibe – lots of great fun places to check out are Dallas Museum of Art (which is free, by the way!), American Airlines stadium home of the Mavs, Wings, & Stars and a lot of awesome concerts. There is Klyde Warren Park which has lots of free and fun activities for all ages, and a literal line of food trucks! There is also the Galleria Mall which is good for upscale shopping, but the Parks Mall in Arlington has an ice skating rink & a fully equipped arcade.

As for Ft. Worth, a few of our favorite places include the Stockyards (a classic for anyone who wants to see something “Texan”), the Ft. Worth Zoo, lots of great low-key bars such as the Scat Lounge & Pete’s Dueling Piano Bar (we haven’t been, but we have heard great things!). For a more chill, dry environment the Ft. Worth Botanical Gardens are a beautiful view.

Needless to say, there’s a variety and something here for everyone.

The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
Special shout-out to the Crouch Family as they were our very first customers, and invested in our first coffee roaster. We’d also both like to thank Dan Cooper for giving us our introductions into the coffee industry as baristas at The Lighthouse Coffeebar. And, of course, special thanks to our parents who have believed in us the entire time and introduced us to the joys of coffee at a young age – especially our Mom’s who have been pinnacle points of love, trust & believed in us every step of the way.

Website: www.JackpotRoasting.coffee

Instagram: Jackpot.Roasters

Facebook: Jackpot Roasters

Tiktok: Jackpot Roasters

Nominate Someone: ShoutoutDFW is built on recommendations and shoutouts from the community; it’s how we uncover hidden gems, so if you or someone you know deserves recognition please let us know here.